Chapter VII: Elements of an Effective Mental Health System
Many of the recommendations contained in this report are
predicated on the availability of effective mental health services in the
community. Police, judges, jailers,
community corrections officials, and others who refer a person with mental
illness to community-based mental health services expect the delivery of
certain services and outcomes. A well-functioning mental health system will reduce the number of people with
mental illness who come into contact with the criminal justice system. Policy
statements and recommendations in this chapter are intended to point the way
toward an effective mental health service system.
Mental health systems in many states across the country
have undertaken examinations of the services they offer, their funding
mechanisms, and the administrative systems needed to manage them effectively.
Systems have looked at overarching issues such as the legislative mandate for
the state to provide services or the population to be targeted for these
services. They have also looked at the details of reimbursement and
relationships with other functions within state government. Legislative
commissions have put some state systems under the microscope of examination and
in at least one state, California, a state-funded independent oversight agency
has recently studied the quality and availability of mental health services.
It would not be surprising if different states taking
different approaches came up with highly varied recommendations for
improvements to the mental health system. However, as much as details may vary,
there is remarkable consistency in elements recommended by state commissions
and those described by the U.S. Surgeon General's 1999 report on mental health.
For a comprehensive examination of the way mental health services are provided
in this country, the Surgeon General's report is the single best resource
available. State policymakers considering improvements in their state-based
systems should make themselves familiar with the contents of the report and
consider adapting many of its recommendations to fit the needs uncovered by
their efforts.
It is at the community level, however, that mental health
services are delivered, and it is there that policies prove to be effective or
not. Policymakers and partners seeking change in community responses must be
aware of the structure of the community mental health system in the towns and
cities where they live. They should focus not just on what exists, but most
intently on what a community mental health system could look like if all pieces
were in place. Mental health experts in
this country know what works and what doesn't. They agree for the most part on
services that should be available in community mental health systems. Yet, for
a variety of reasons, our public mental health system has been unable to
implement much of what we know. The following policy statements argue for and
enumerate practices and approaches shown to be effective.
Finally, it is important to consider the role played by
funding in determining the scope and depth of the public mental health system.
While this report does not provide sufficient analysis to develop
recommendations specific to funding issues, readers must bear in mind the
funding ramifications inherent in many of the steps recommended herein.
At a minimum, it is important for those who use this report
to consider three funding issues as they contemplate implementation of its
recommendations. First, are there sufficient funds available to the system for
it to meet the expectations of its various constituents? Second, are funds
allocated appropriately to ensure the system's priorities are met? And third,
is there a mechanism to determine whether allocated funds are achieving the
outcomes appropriators think they are purchasing?
As funding for public mental health services has evolved,
it has become an extremely complex system.
Each funding stream brings with it conditions and constraints that
determine for whom and for what services it can be used.
Office of the Surgeon General, Mental
Health: A Report of the Surgeon General, Rockville, MD: U.S. Department of
Health and Human Services, Substance Abuse and Mental Health Services
Administration, Center for Mental Health Services, National Institutes of
Health, National Institute of Mental Health, 1999.