Troy Emotionally Disturbed Persons Response Team

Quick Facts:

Name of coordinating law enforcement agency:
Troy Police Department
Approximate number of officers in agency:
122
Primary specialized response:
Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
Program start year:
2005 or earlier
Total number of officers in program:
20

Troy Emotionally Disturbed Persons Response Team

Contact:

Name:
John Tedesco
Title:
Assistant Chief of Police - Operations
Organization:
Troy Police Department
Address:
55 State Street
Troy, NY
Email:
john.tedesco@troyny.gov
Phone:
(518) 270-4780

Agency Information

Name of coordinating law enforcement agency:
Troy Police Department
Type of government that operates law enforcement agency:
Township
Approximate number of officers in agency:
122

Specialized Response Description

Program start year:
2005 or earlier
Primary specialized response:
Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
Secondary specialized response:
There is only one specialized response program in the jurisdiction.
Background information:
Program was modeled after similar one in Rochester, NY. Concept to implementation was about one year.
Total number of officers in program:
20
Number of people with mental illness served:
101-200
Catchment area:
The entire jurisdiction
Funding source(s):
  • Police Department
  • Local Mental Health Department
  • Staff supported by funding:
  • Law Enforcement Officer
  • Program Partners and Personnel

    Existence of planning and oversight committee:
    Yes, currently
    Committee participants:
  • Law enforcement leadership
  • Mental health (and/or substance abuse) line-level staff
  • Mental health (and/or substance abuse) supervisory-level staff
  • Mental health (and/or substance abuse) leadership
  • Mental health or advocacy agencies that participate in program:
    Northeast health, Rensselaer Coutny Mental Health
    Written agreement of roles and procedures:
    Yes
    Recruitment and selection:
    Officers volunteer and all are selected.
    Program coordinator/boundary spanner
    Yes. The program coordinator represents a law enforcement agency
    Sergeant Matthew Montanino, Troy Police Department, 55 State Street, Troy, NY 12180 matt.montanino@troyny.gov

    Training on Mental Health Issues

    Types of training on mental health issues:
  • Pre-service training for new recruits at the academy
  • Basic in-service training for all patrol officers
  • 8
  • Response Procedures

    Standardized dispatch questions:
    Yes
    Dispatch documentation:
  • Document in central computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
  • Incident documentation by responding officer:
  • Record information on a form used only for mental health calls
  • Use of information on individuals' mental illness stored in police records:
    To assist in repeat calls & data base
    Mental health professional available to support police responder:
  • Yes, remotely by telephone or dispatch (e.g. a crisis worker or psychiatric emergency room personnel)
  • Officers permitted to transport people with mental illness to services when:
  • The person has volunteered to receive mental health treatment
  • Officers allowed to transport a person without handcuffs:
    Voluntary MHL if the officers deems transport necessary/apprpriate
    Access to drop-off locations:
    Yes. It is open 24 hours a day.
    Procedure for streamlined intake and a "no refusal" policy for police referrals?
    No
    Location of drop-off center(s):
  • General hospital emergency room
  • Drop-off center accepts people with co-occurring substance abuse disorders:
    Yes
    Length of time for drop-off and return to patrol:
    31-45 minutes

    Program Sustainability

    Data collection:
    Yes
    Published evaluation:
    No
    Local media coverage:
    Yes.
    Legislative funding or support:
    No
    About this information:

    A program representative provided this information details through a detailed survey.

    For more information on the survey, read about our methodology or download a pdf of the full survey.

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