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Troy Emotionally Disturbed Persons Response Team
Quick Facts:
- Name of coordinating law enforcement agency:
- Troy Police Department
- Approximate number of officers in agency:
- 122
- Primary specialized response:
- Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
- Program start year:
- 2005 or earlier
- Total number of officers in program:
- 20
Troy Emotionally Disturbed Persons Response Team
Contact:
- Name:
- John Tedesco
- Title:
- Assistant Chief of Police - Operations
- Organization:
- Troy Police Department
- Address:
- 55 State Street
Troy, NY - Email:
- john.tedesco@troyny.gov
- Phone:
- (518) 270-4780
Agency Information
- Name of coordinating law enforcement agency:
- Troy Police Department
- Type of government that operates law enforcement agency:
- Township
- Approximate number of officers in agency:
- 122
Specialized Response Description
- Program start year:
- 2005 or earlier
- Primary specialized response:
- Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
- Secondary specialized response:
- There is only one specialized response program in the jurisdiction.
- Background information:
- Program was modeled after similar one in Rochester, NY. Concept to implementation was about one year.
- Total number of officers in program:
- 20
- Number of people with mental illness served:
- 101-200
- Catchment area:
- The entire jurisdiction
- Funding source(s):
-
- Police Department
- Local Mental Health Department
- Staff supported by funding:
- Law Enforcement Officer
Program Partners and Personnel
- Existence of planning and oversight committee:
- Yes, currently
- Committee participants:
-
- Law enforcement leadership
- Mental health (and/or substance abuse) line-level staff
- Mental health (and/or substance abuse) supervisory-level staff
- Mental health (and/or substance abuse) leadership
- Mental health or advocacy agencies that participate in program:
- Northeast health, Rensselaer Coutny Mental Health
- Written agreement of roles and procedures:
- Yes
- Recruitment and selection:
- Officers volunteer and all are selected.
- Program coordinator/boundary spanner
- Yes. The program coordinator represents a law enforcement agency
- Sergeant Matthew Montanino, Troy Police Department, 55 State Street, Troy, NY 12180 matt.montanino@troyny.gov
Training on Mental Health Issues
- Types of training on mental health issues:
-
- Pre-service training for new recruits at the academy
- Basic in-service training for all patrol officers
- 8
Response Procedures
- Standardized dispatch questions:
- Yes
- Dispatch documentation:
- Document in central computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
- Incident documentation by responding officer:
- Record information on a form used only for mental health calls
- Use of information on individuals' mental illness stored in police records:
- To assist in repeat calls & data base
- Mental health professional available to support police responder:
- Yes, remotely by telephone or dispatch (e.g. a crisis worker or psychiatric emergency room personnel)
- Officers permitted to transport people with mental illness to services when:
- The person has volunteered to receive mental health treatment
- Officers allowed to transport a person without handcuffs:
- Voluntary MHL if the officers deems transport necessary/apprpriate
- Access to drop-off locations:
- Yes. It is open 24 hours a day.
- Procedure for streamlined intake and a "no refusal" policy for police referrals?
- No
- Location of drop-off center(s):
- General hospital emergency room
- Drop-off center accepts people with co-occurring substance abuse disorders:
- Yes
- Length of time for drop-off and return to patrol:
- 31-45 minutes
Program Sustainability
- Data collection:
- Yes
- Published evaluation:
- No
- Local media coverage:
- Yes.
- Legislative funding or support:
- No
About this information:
A program representative provided this information details through a detailed survey.
For more information on the survey, read about our methodology or download a pdf of the full survey.
If you are a representative of a similar program not yet listed in our database, please register and take the survey to contribute your information.

