Springville Critical Incident Training

Quick Facts:

Name of coordinating law enforcement agency:
Springville Police Department
Approximate number of officers in agency:
25
Primary specialized response:
Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
Program start year:
2005 or earlier
Total number of officers in program:
10

Springville Critical Incident Training

Contact:

Name:
Scott Finlayson
Title:
Chief of Police
Organization:
Springville Police Department
Address:
45 South Main St
Springville, UT
Email:
chief@springville.org
Phone:
(801) 489-9421

Agency Information

Name of coordinating law enforcement agency:
Springville Police Department
Type of government that operates law enforcement agency:
Township
Approximate number of officers in agency:
25

Specialized Response Description

Program start year:
2005 or earlier
Primary specialized response:
Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
Secondary specialized response:
Mental health professionals partner with law enforcement officers to provide on-scene crisis intervention and referral.
Background information:
The program is county wide and follows a model started with the Salt Lake City Police Department in 2003. The program in our county took one year to become operational. Our program is a county wide program that teaches officers from all county agencies.
Total number of officers in program:
10
Number of people with mental illness served:
51-100
Catchment area:
The entire jurisdiction
Funding source(s):
  • Police Department
  • Sheriff's Department
  • Local Mental Health Department
  • Staff supported by funding:
  • Law Enforcement Officer
  • MH Service Provider (e.g. case manager, social worker)
  • Medical professional (e.g. nurse, doctor)
  • Program Partners and Personnel

    Existence of planning and oversight committee:
    Yes, currently
    Committee participants:
  • Law enforcement supervisory-level staff
  • Law enforcement leadership
  • Mental health (and/or substance abuse) supervisory-level staff
  • Mental health (and/or substance abuse) leadership
  • Mental health or advocacy agencies that participate in program:
    Wasatch Mental Health
    Written agreement of roles and procedures:
    No
    Recruitment and selection:
    Officers are assigned.
    Program coordinator/boundary spanner
    Yes. There are multiple program coordinators
    Jeri Aldridge, Wasatch Mental Health (801)373-4766

    Training on Mental Health Issues

    Types of training on mental health issues:
  • Pre-service training for new recruits at the academy
  • 4
  • Basic in-service training for all patrol officers
  • 4
  • -
  • Basic in-service training for dispatchers and / or call takers
  • 4
  • 40
  • Advanced in-service training for select patrol officers
  • -
  • -
  • Number of officers who receive advanced training:
    1-50
    Groups who conducts advanced training:
  • Police officers
  • Mental health professionals (crisis workers)
  • Medical professionals (doctors or nurses)
  • Advanced training topics:
    • Recognizing symptoms of mental illness, and clinical issues
    • Co-occurring disorders
    • Community resources (mental health services, etc.)
    • Legal issues concerning individuals with mental illness
    • Legal issues concerning police officer liability
    • De-escalation techniques
    • Less lethal use of force options
    • Suicide prevention
    • The role of families and other supports in mental health treatment and recovery
    Advanced training methods:
  • Presentations (including panels, lectures, and/or PowerPoints)
  • Role plays
  • Site visits to community mental health facilities
  • Videotapes
  • Response Procedures

    Standardized dispatch questions:
    Yes
    Dispatch documentation:
  • Document in central computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
  • Incident documentation by responding officer:
  • Record information in a field encounter form, or other form used to document every citizen encounter
  • Record information in an arrest report
  • Record information in log maintained by mental health personnel at the crisis drop-off location or by some other mental health organization
  • Use of information on individuals' mental illness stored in police records:
    It is attached to their name file and can be accessed if they call in again to alert the dispatcher and officer the person may have a mental illness and has had police contact in the past.
    Mental health professional available to support police responder:
  • Yes, both on-site and remotely
  • Officers permitted to transport people with mental illness to services when:
    • The person has volunteered to receive mental health treatment
    • The person is being brought to a hospital for emergency evaluation
    • The person is being brought to a crisis center or other health care facility for stabilization or medications management
    Officers allowed to transport a person without handcuffs:
    No
    Access to drop-off locations:
    At times the mental health facility is full and will not accept new patients. If this happens we coordinate with them to find space in another state facility.
    Procedure for streamlined intake and a "no refusal" policy for police referrals?
    Yes
    Location of drop-off center(s):
  • Psychiatric emergency room in general hospital
  • Drop-off center accepts people with co-occurring substance abuse disorders:
    Yes
    Length of time for drop-off and return to patrol:
    More than 45 minutes

    Program Sustainability

    Data collection:
    Yes
    Published evaluation:
    I am not sure. I believe Salt Lake City Police Department has tracked and recorded their program response.
    Local media coverage:
    Yes.
    Legislative funding or support:
    No
    About this information:

    A program representative provided this information details through a detailed survey.

    For more information on the survey, read about our methodology or download a pdf of the full survey.

    If you are a representative of a similar program not yet listed in our database, please register and take the survey to contribute your information.

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