South Portland Crisis Intervention Team

Quick Facts:

Name of coordinating law enforcement agency:
South Portland Police Department
Approximate number of officers in agency:
52
Primary specialized response:
Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
Program start year:
2005 or earlier
Total number of officers in program:
13

South Portland Crisis Intervention Team

Contact:

Name:
Frank Clark
Title:
Lt.
Organization:
South Portland Police Department
Address:
30 Anthoine Street
South Portland, ME
Email:
francl@southportland.org
Phone:
207.799.9720 x242

Agency Information

Name of coordinating law enforcement agency:
South Portland Police Department
Type of government that operates law enforcement agency:
Township
Approximate number of officers in agency:
52

Specialized Response Description

Program start year:
2005 or earlier
Primary specialized response:
Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
Secondary specialized response:
There is only one specialized response program in the jurisdiction.
Background information:
The CIT program began in 2002, after the model was brought to Maine by NAMI-Maine and Portland PD. The training was offered to officers in the Greater Portland area, including South Portland, and has expanded from there.
Total number of officers in program:
13
Number of people with mental illness served:
201-500
Catchment area:
The entire jurisdiction
Staff supported by funding:

    Program Partners and Personnel

    Existence of planning and oversight committee:
    No (please proceed to question 17)
    Mental health or advocacy agencies that participate in program:
    NAMI-Maine, Ingraham Volunteers, Sweetser Services,
    Written agreement of roles and procedures:
    No
    Recruitment and selection:
    Officers volunteer and all are selected.
    Program coordinator/boundary spanner
    Yes The program coordinator represents an advocacy agency
    Karen Lenzen Criminal Justice Manager NAMI Maine ~ Advocating for Healthy Minds 1 Bangor Street Augusta, Maine 04330 1-800-464-5767

    Training on Mental Health Issues

    Types of training on mental health issues:
  • Pre-service training for new recruits at the academy
  • 8 hours
  • Basic in-service training for all patrol officers
  • 8 hours
  • Basic in-service training for select patrol officers
  • 40 hours
  • Advanced in-service training for select patrol officers
  • 16 hours/year
  • Number of officers who receive advanced training:
    1-50
    Groups who conducts advanced training:
  • Police officers
  • Mental health professionals (crisis workers)
  • Medical professionals (doctors or nurses)
  • Consumers
  • Advocates
  • Family member of a person with mental illness
  • Advanced training topics:
  • Recognizing symptoms of mental illness, and clinical issues
  • Co-occurring disorders
  • Psychiatric medications
  • Community resources (mental health services, etc.)
  • Legal issues concerning individuals with mental illness
  • Legal issues concerning police officer liability
  • De-escalation techniques
  • Less lethal use of force options
  • Suicide prevention
  • Advanced training methods:
  • Presentations (including panels, lectures, and/or PowerPoints)
  • Role plays
  • Site visits to community mental health facilities
  • Response Procedures

    Standardized dispatch questions:
    No
    Dispatch documentation:
  • Document in central computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
  • Incident documentation by responding officer:
  • Record information on a form used only for mental health calls
  • Record information in an arrest report
  • Use of information on individuals' mental illness stored in police records:
    Some info passed on to hospital during emergency protective custody situations.
    Mental health professional available to support police responder:
  • Yes, remotely by telephone or dispatch (e.g. a crisis worker or psychiatric emergency room personnel)
  • Officers permitted to transport people with mental illness to services when:
  • The person has volunteered to receive mental health treatment
  • The person is being brought to a hospital for emergency evaluation
  • Officers allowed to transport a person without handcuffs:
    "Least restrictive means" available, given the facts and circumstances.
    Access to drop-off locations:
    Yes. It is open 24 hours a day.
    Procedure for streamlined intake and a "no refusal" policy for police referrals?
    Yes
    Location of drop-off center(s):
  • Psychiatric emergency room in general hospital
  • Drop-off center accepts people with co-occurring substance abuse disorders:
    Yes
    Length of time for drop-off and return to patrol:
    31-45 minutes

    Program Sustainability

    Data collection:
    No
    Published evaluation:
    No
    Local media coverage:
    No
    Legislative funding or support:
    No
    About this information:

    A program representative provided this information details through a detailed survey.

    For more information on the survey, read about our methodology or download a pdf of the full survey.

    If you are a representative of a similar program not yet listed in our database, please register and take the survey to contribute your information.

    Explore the Justice Center’s Websites
    CSG Justice Center Criminal Justice / Mental Health Consensus Project Justice Reinvestment National Reentry Resource Center Reentry Policy Council