Portland Crisis Intervention Team

Quick Facts:

Name of coordinating law enforcement agency:
Portland Police Bureau
Approximate number of officers in agency:
900
Primary specialized response:
Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
Program start year:
2005 or earlier
Total number of officers in program:
We are now making the training mandatory -- so all will participate.

Portland Crisis Intervention Team

Contact:

Name:
Sara Westbrook
Title:
Lieutenant
Organization:
Portland Police Bureau
Address:
1111 SW 2nd Ave
Portland, OR
Email:
swestbrook@portlandpolice.org
Phone:
503-823-2903

Agency Information

Name of coordinating law enforcement agency:
Portland Police Bureau
Type of government that operates law enforcement agency:
Regional
Approximate number of officers in agency:
900

Specialized Response Description

Program start year:
2005 or earlier
Primary specialized response:
Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
Secondary specialized response:
Mental health providers, often as members of a mobile crisis team, are called in by law enforcement to provide crisis intervention at the scene.
Background information:
We started in 1995 and modeled after Memphis Tennessee's Crisis Intervention Team (CIT). Within 6 months the program was operational and approximately 80 police officers had completed the 40 hour training.
Total number of officers in program:
We are now making the training mandatory -- so all will participate.
Catchment area:
The entire jurisdiction
Funding source(s):
  • Police Department
  • Staff supported by funding:
  • Law Enforcement Officer
  • Program Coordinator
  • Program Partners and Personnel

    Existence of planning and oversight committee:
    Yes, currently
    Committee participants:
  • Law enforcement line-level staff
  • Law enforcement supervisory-level staff
  • Mental health (and/or substance abuse) supervisory-level staff
  • Mental health (and/or substance abuse) leadership
  • Consumers of mental health services
  • Family members of consumers
  • Mental health or advocacy agencies that participate in program:
    Cascadia Behavioral Health, Oregon Advocacy Center, NAMI, ARC
    Written agreement of roles and procedures:
    No
    Recruitment and selection:
    The program was voluntary until 2007, now it is mandatory
    Program coordinator/boundary spanner
    Yes. The program coordinator represents a law enforcement agency
    Position is currently posted to be filled.

    Training on Mental Health Issues

    Types of training on mental health issues:
  • 16 hours
  • varies
  • varies
  • unknown
  • Advanced in-service training for all patrol officers
  • 40 hours
  • 40 hours
  • unknown
  • Number of officers who receive advanced training:
    201-500
    Groups who conducts advanced training:
    • Police officers
    • Mental health professionals (crisis workers)
    • Medical professionals (doctors or nurses)
    • Consumers
    Advanced training topics:
    • Recognizing symptoms of mental illness, and clinical issues
    • Co-occurring disorders
    • Psychiatric medications
    • Community resources (mental health services, etc.)
    • De-escalation techniques
    • Suicide prevention
    • The role of families and other supports in mental health treatment and recovery
    Advanced training methods:
  • Presentations (including panels, lectures, and/or PowerPoints)
  • Role plays
  • Videotapes
  • Virtual reality/computerized simulations of mental illness symptoms
  • Other information on training:
    It has proved to be very valuable.

    Response Procedures

    Standardized dispatch questions:
    Not Sure
    Dispatch documentation:
  • Not sure
  • Incident documentation by responding officer:
  • Record information on a form used only for mental health calls
  • Use of information on individuals' mental illness stored in police records:
    The mental health information is only gathered if the person is placed on a police officer hold or a mental health directors hold. Next to the persons name in our data base will indicate if a hold has been placed. No specific use of the information other than background/history for the responding officer.
    Mental health professional available to support police responder:
  • Yes, on site (e.g. mobile crisis team)
  • Officers permitted to transport people with mental illness to services when:
    • The person has volunteered to receive mental health treatment
    • The person is being brought to a hospital for emergency evaluation
    • The person is being brought to a crisis center or other health care facility for stabilization or medications management
    Officers allowed to transport a person without handcuffs:
    No
    Access to drop-off locations:
    Yes. It is open during normal business hours only.
    Procedure for streamlined intake and a "no refusal" policy for police referrals?
    No
    Location of drop-off center(s):
      Length of time for drop-off and return to patrol:
      More than 45 minutes

      Program Sustainability

      Data collection:
      Yes
      Published evaluation:
      No
      Local media coverage:
      The Oregonian newspaper has written articles from time to time.
      Legislative funding or support:
      No
      About this information:

      A program representative provided this information details through a detailed survey.

      For more information on the survey, read about our methodology or download a pdf of the full survey.

      If you are a representative of a similar program not yet listed in our database, please register and take the survey to contribute your information.

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