To return to the Local Program Example Database, click here
Naperville Crisis Intervention Team
Quick Facts:
- Name of coordinating law enforcement agency:
- Naperville
- Approximate number of officers in agency:
- 190
- Primary specialized response:
- Mental health professionals partner with law enforcement officers to provide on-scene crisis intervention and referral.
- Program start year:
- 2005 or earlier
- Total number of officers in program:
- all
Naperville Crisis Intervention Team
Contact:
- Name:
- Mike Hoffman
- Title:
- Police Social Worker
- Organization:
- Naperville Police Department
- Address:
- 1350 W. Aurora Avenue
Naperville, IL 60540 - Email:
- hoffmanm@naperville.il.us
- Phone:
- 630-420-6174
Agency Information
- Name of coordinating law enforcement agency:
- Naperville
- Type of government that operates law enforcement agency:
- Township
- Approximate number of officers in agency:
- 190
Specialized Response Description
- Program start year:
- 2005 or earlier
- Primary specialized response:
- Mental health professionals partner with law enforcement officers to provide on-scene crisis intervention and referral.
- Secondary specialized response:
- Mental health providers, often as members of a mobile crisis team, are called in by law enforcement to provide crisis intervention at the scene.
- Background information:
- We have a social services unit w/in the police department combined w/ongoing training for our officers. this combined effort provides 24 hour assistance as needed for all crisis situations.
- Total number of officers in program:
- all
- Number of people with mental illness served:
- 51-100
- Catchment area:
- The entire jurisdiction
- Funding source(s):
- Police Department
- Staff supported by funding:
-
- Law Enforcement Officer
- MH Service Provider (e.g. case manager, social worker)
Program Partners and Personnel
- Existence of planning and oversight committee:
- No (please proceed to question 17)
- Committee participants:
- Mental health or advocacy agencies that participate in program:
- DuPage county Crisis Unit
- Written agreement of roles and procedures:
- No
- Recruitment and selection:
- Officers volunteer and all are selected.
- Program coordinator/boundary spanner
- Police Social worker
- Social Services Unit Mike Hoffman 630-420-6174 Police Social Worker hoffmanm@naperville.il.us Donna Swanson Police Social Worker 630-420-4165 Swansond@naperville.il.us
Training on Mental Health Issues
- Types of training on mental health issues:
-
- Basic in-service training for all patrol officers
- 4 hours
- Number of officers who receive advanced training:
- 1-50
- Groups who conducts advanced training:
-
- Police officers
- Mental health professionals (crisis workers)
- Advanced training topics:
- Recognizing symptoms of mental illness, and clinical issues
- Psychiatric medications
- Community resources (mental health services, etc.)
- Legal issues concerning individuals with mental illness
- Legal issues concerning police officer liability
- De-escalation techniques
- Less lethal use of force options
- Suicide prevention
- The role of families and other supports in mental health treatment and recovery
- Advanced training methods:
- Presentations (including panels, lectures, and/or PowerPoints)
- Site visits to community mental health facilities
- Videotapes
- Other information on training:
- our training is the in house social services and selected police officers along w/the local chapter of NAMI. (natl. alliance of mental illness) and actual "consumers" of the services.
Response Procedures
- Standardized dispatch questions:
- No
- Dispatch documentation:
- Document in central computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
- Incident documentation by responding officer:
-
- Relay information to dispatch who records it in general computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
- Record information on a form used only for mental health calls
- Record information in a field encounter form, or other form used to document every citizen encounter
- Record information in an arrest report
- Use of information on individuals' mental illness stored in police records:
- for awareness and assistance
- Mental health professional available to support police responder:
- Yes, both on-site and remotely
- Officers permitted to transport people with mental illness to services when:
- The person has volunteered to receive mental health treatment
- The person is being brought to a hospital for emergency evaluation
- The person is being brought to a crisis center or other health care facility for stabilization or medications management
- Officers allowed to transport a person without handcuffs:
- if the person agrees to go w/family member..we can follow to insure safety and transport. and if the person is voluntary, they can walk to the amubulance on their own..(w/is most of the time). handcuffs are not mainly used..if a person is out of control they are restrained via ambualance restraints.
- Access to drop-off locations:
- Yes. It is open 24 hours a day.
- Procedure for streamlined intake and a "no refusal" policy for police referrals?
- Yes
- Location of drop-off center(s):
- General hospital emergency room
- Drop-off center accepts people with co-occurring substance abuse disorders:
- No
- Length of time for drop-off and return to patrol:
- More than 45 minutes
Program Sustainability
- Data collection:
- Yes
- Published evaluation:
- No
- Local media coverage:
- No
- Legislative funding or support:
- No
- Key to the program's success:
- we just maintain the number of incidents and any personal information is recorded via our social services unit as needed.
About this information:
A program representative provided this information details through a detailed survey.
For more information on the survey, read about our methodology or download a pdf of the full survey.
If you are a representative of a similar program not yet listed in our database, please register and take the survey to contribute your information.