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Miami Dade Crisis Intervention
Quick Facts:
- Name of coordinating law enforcement agency:
- Miami Dade Corections and Rehabilition Department
- Approximate number of officers in agency:
- 1900
- Primary specialized response:
- Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
- Program start year:
- 2005 or earlier
- Total number of officers in program:
- 65
Miami Dade Crisis Intervention
Contact:
- Name:
- Ofc. Michael Urbistondo
- Title:
- Crisis Intervention Team Coordinator
- Organization:
- Miami Dade Corections and Rehabilition Department
- Address:
- 2525 nw 62 street
Miami, FL - Email:
- m656@miamidade.gov
- Phone:
- 786-263-5988
Agency Information
- Name of coordinating law enforcement agency:
- Miami Dade Corections and Rehabilition Department
- Type of government that operates law enforcement agency:
- Township
- Approximate number of officers in agency:
- 1900
Specialized Response Description
- Program start year:
- 2005 or earlier
- Primary specialized response:
- Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
- Secondary specialized response:
- Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
- Background information:
- This program is a spin off,from the Police Crisis Intervention Team program. This program is for Correctional officers when inmates with a mental illness enters the jail systerm.
- Total number of officers in program:
- 65
- Catchment area:
- The entire jurisdiction
- Staff supported by funding:
Program Partners and Personnel
- Existence of planning and oversight committee:
- Yes, formerly
- Committee participants:
-
- Law enforcement line-level staff
- Law enforcement supervisory-level staff
- Law enforcement leadership
- Mental health (and/or substance abuse) line-level staff
- Mental health or advocacy agencies that participate in program:
- DCF
- Written agreement of roles and procedures:
- No
- Recruitment and selection:
- Officers volunteer and some are selected.
- Program coordinator/boundary spanner
- Yes. The program coordinator represents a law enforcement agency
- same
Training on Mental Health Issues
- Types of training on mental health issues:
-
- Pre-service training for new recruits at the academy
- Basic in-service training for all patrol officers
- 24
- Number of officers who receive advanced training:
- 51-100
- Groups who conducts advanced training:
- Mental health professionals (crisis workers)
- Advanced training topics:
-
- Recognizing symptoms of mental illness, and clinical issues
- Co-occurring disorders
- Psychiatric medications
- Legal issues concerning individuals with mental illness
- De-escalation techniques
- Less lethal use of force options
- Suicide prevention
- Advanced training methods:
- Presentations (including panels, lectures, and/or PowerPoints)
- Role plays
- Videotapes
- Virtual reality/computerized simulations of mental illness symptoms
Response Procedures
- Standardized dispatch questions:
- Yes
- Dispatch documentation:
- Document in central computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
- Incident documentation by responding officer:
-
- Relay information to dispatch who records it in general computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
- Record information in a field encounter form, or other form used to document every citizen encounter
- Record information in an arrest report
- Record information in log maintained by mental health personnel at the crisis drop-off location or by some other mental health organization
- Mental health professional available to support police responder:
- Yes, remotely by telephone or dispatch (e.g. a crisis worker or psychiatric emergency room personnel)
- Officers permitted to transport people with mental illness to services when:
- The person has volunteered to receive mental health treatment
- The person is being brought to a hospital for emergency evaluation
- The person is being brought to a crisis center or other health care facility for stabilization or medications management
- Officers allowed to transport a person without handcuffs:
- No
- Access to drop-off locations:
- Yes. It is open 24 hours a day.
- Procedure for streamlined intake and a "no refusal" policy for police referrals?
- Yes
- Location of drop-off center(s):
-
- Psychiatric emergency / crisis center
- Psychiatric emergency room in general hospital
- Drop-off center accepts people with co-occurring substance abuse disorders:
- Yes
- Length of time for drop-off and return to patrol:
- 21-30 minutes
Program Sustainability
- Data collection:
- Yes
- Published evaluation:
- No
- Local media coverage:
- No
- Legislative funding or support:
- No
About this information:
A program representative provided this information details through a detailed survey.
For more information on the survey, read about our methodology or download a pdf of the full survey.
If you are a representative of a similar program not yet listed in our database, please register and take the survey to contribute your information.

