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Jackson County Crisis Intervention Team
Quick Facts:
- Name of coordinating law enforcement agency:
- Jackson County Sheriff's Office
- Approximate number of officers in agency:
- 100
- Primary specialized response:
- Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
- Program start year:
- 2005 or earlier
- Total number of officers in program:
- 12
Jackson County Crisis Intervention Team
Contact:
- Name:
- Judy Farnsworth
- Title:
- Communications Supervisor
- Organization:
- Jackson County Sheriff's Office
- Address:
- 3310 NE Rennau Drive
Lees Summit, MO - Email:
- farnjud@jacksongov.org
- Phone:
- 816-524-4302 X 230
Agency Information
- Name of coordinating law enforcement agency:
- Jackson County Sheriff's Office
- Type of government that operates law enforcement agency:
- Municipal
- Approximate number of officers in agency:
- 100
Specialized Response Description
- Program start year:
- 2005 or earlier
- Primary specialized response:
- Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
- Secondary specialized response:
- Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
- Background information:
- We learned about the program through Lee's Summit PD and sent several people to the initial training. We are involved in all aspects, including CIT Council board members, activities throughout the community, and helping other agencies set up their programs.
- Total number of officers in program:
- 12
- Number of people with mental illness served:
- 51-100
- Catchment area:
- The entire jurisdiction
- Staff supported by funding:
Program Partners and Personnel
- Existence of planning and oversight committee:
- Yes, currently
- Committee participants:
-
- Law enforcement line-level staff
- Law enforcement supervisory-level staff
- Law enforcement leadership
- Mental health (and/or substance abuse) supervisory-level staff
- Mental health (and/or substance abuse) leadership
- Consumers of mental health services
- Family members of consumers
- Advocates
- Mental health or advocacy agencies that participate in program:
- NAMI-KC, MO Dept of Mental Health, ReDiscover, Comprehensive Mental Health Care, Swope Mental Health,
- Written agreement of roles and procedures:
- Yes
- Recruitment and selection:
- Officers volunteer and some are selected.
- Program coordinator/boundary spanner
- Yes. There are multiple program coordinators
- For Jackson County, I am the program coordinator. This is a multi-jurisdictional initiative, so each law enforcement agency has its own program coordinator.
Training on Mental Health Issues
- Types of training on mental health issues:
-
- Pre-service training for new recruits at the academy
- 2
- Basic in-service training for select patrol officers
- Basic in-service training for dispatchers and / or call takers
- Advanced in-service training for select patrol officers
- Number of officers who receive advanced training:
- 1-50
- Groups who conducts advanced training:
-
- Police officers
- Mental health professionals (crisis workers)
- Medical professionals (doctors or nurses)
- Consumers
- Advocates
- Family member of a person with mental illness
- Advanced training topics:
- Recognizing symptoms of mental illness, and clinical issues
- Co-occurring disorders
- Psychiatric medications
- Community resources (mental health services, etc.)
- De-escalation techniques
- Less lethal use of force options
- Suicide prevention
- The role of families and other supports in mental health treatment and recovery
- Advanced training methods:
-
- Presentations (including panels, lectures, and/or PowerPoints)
- Role plays
- Videotapes
- Virtual reality/computerized simulations of mental illness symptoms
- Other information on training:
- KC-NAMI provides the training at very little cost to the agencies. Their services are invaluable to coordinating the training and keeping the program on track.
Response Procedures
- Standardized dispatch questions:
- Yes
- Dispatch documentation:
- Document in central computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
- Incident documentation by responding officer:
- Record information on a form used only for mental health calls
- Use of information on individuals' mental illness stored in police records:
- It is recorded within the original report and kept in a report file. That information is not available to the public.
- Mental health professional available to support police responder:
- Yes, both on-site and remotely
- Officers permitted to transport people with mental illness to services when:
- The person has volunteered to receive mental health treatment
- The person is being brought to a hospital for emergency evaluation
- The person is being brought to a crisis center or other health care facility for stabilization or medications management
- Officers allowed to transport a person without handcuffs:
- No
- Access to drop-off locations:
- We have two main facilities where we can take consumers. Depending on the availability of beds, we try to take consumers to the closest facility.
- Procedure for streamlined intake and a "no refusal" policy for police referrals?
- Yes
- Location of drop-off center(s):
-
- Psychiatric emergency / crisis center
- General hospital emergency room
- Drop-off center accepts people with co-occurring substance abuse disorders:
- Yes
- Length of time for drop-off and return to patrol:
- 21-30 minutes
Program Sustainability
- Data collection:
- Yes
- Published evaluation:
- Research Development Institute collects the information and publishes it. Unknown url.
- Local media coverage:
- Kansas City Star newspaper
- Legislative funding or support:
- No
- Key to the program's success:
- RDI collects information from all the law enforcement agencies participating in the CIT program in the area. They collate the data then distribute it to the agencies.
About this information:
A program representative provided this information details through a detailed survey.
For more information on the survey, read about our methodology or download a pdf of the full survey.
If you are a representative of a similar program not yet listed in our database, please register and take the survey to contribute your information.

