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Family Service Crisis Intervention/Critical Incident Response Team
Quick Facts:
- Name of coordinating law enforcement agency:
- Oak Park Police
- Approximate number of officers in agency:
- 128
- Primary specialized response:
- Mental health professionals partner with law enforcement officers to provide on-scene crisis intervention and referral.
- Program start year:
- 2005 or earlier
- Total number of officers in program:
- all/13
Family Service Crisis Intervention/Critical Incident Response Team
Contact:
- Name:
- Anthony L. Ambrose
- Title:
- Administrative Services
- Organization:
- Oak Park Police
- Address:
- 123 Madison
Oak Park, IL - Email:
- ambrose@oak-park.us
- Phone:
- 708-386-3800
Agency Information
- Name of coordinating law enforcement agency:
- Oak Park Police
- Type of government that operates law enforcement agency:
- Township
- Approximate number of officers in agency:
- 128
Specialized Response Description
- Program start year:
- 2005 or earlier
- Primary specialized response:
- Mental health professionals partner with law enforcement officers to provide on-scene crisis intervention and referral.
- Secondary specialized response:
- Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
- Background information:
- The Program began in the 1970's when the Police Department realized that the officers were not trained to handle these special circumstances and trained professionals were needed.
- Total number of officers in program:
- all/13
- Number of people with mental illness served:
- 101-200
- Catchment area:
- The entire jurisdiction
- Funding source(s):
- Police Department
- Staff supported by funding:
-
- Law Enforcement Officer
- MH Service Provider (e.g. case manager, social worker)
Program Partners and Personnel
- Existence of planning and oversight committee:
- No (please proceed to question 17)
- Mental health or advocacy agencies that participate in program:
- Oak Park River Forest Family Services
- Written agreement of roles and procedures:
- Yes
- Recruitment and selection:
- Officers are assigned.
- Program coordinator/boundary spanner
- No
Training on Mental Health Issues
- Types of training on mental health issues:
-
- Basic in-service training for all patrol officers
- 2 hours
- Number of officers who receive advanced training:
- 1-50
- Groups who conducts advanced training:
- Advanced training topics:
- Recognizing symptoms of mental illness, and clinical issues
- Co-occurring disorders
- Psychiatric medications
- Community resources (mental health services, etc.)
- Legal issues concerning individuals with mental illness
- Legal issues concerning police officer liability
- De-escalation techniques
- Suicide prevention
- The role of families and other supports in mental health treatment and recovery
- Advanced training methods:
-
- Presentations (including panels, lectures, and/or PowerPoints)
- Role plays
Response Procedures
- Standardized dispatch questions:
- Yes
- Dispatch documentation:
- Document in central computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
- Incident documentation by responding officer:
- Record information in an arrest report
- Mental health professional available to support police responder:
- Yes, both on-site and remotely
- Officers permitted to transport people with mental illness to services when:
-
- The person has volunteered to receive mental health treatment
- The person is being brought to a hospital for emergency evaluation
- Officers allowed to transport a person without handcuffs:
- No
- Access to drop-off locations:
- The Officers will tranport the citizens to the Police Department and then Family Service is contacted and they will decide whether the citizen needs to be transported or not.
- Procedure for streamlined intake and a "no refusal" policy for police referrals?
- Yes
- Location of drop-off center(s):
- General hospital emergency room
- Drop-off center accepts people with co-occurring substance abuse disorders:
- No
- Length of time for drop-off and return to patrol:
- More than 45 minutes
Program Sustainability
- Data collection:
- No
- Published evaluation:
- No
- Local media coverage:
- No
- Legislative funding or support:
- No
About this information:
A program representative provided this information details through a detailed survey.
For more information on the survey, read about our methodology or download a pdf of the full survey.
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