Baltimore County Mobile Crisis Response Team

Quick Facts:

Name of coordinating law enforcement agency:
Baltimore County Police Department
Approximate number of officers in agency:
1800
Primary specialized response:
Mental health professionals partner with law enforcement officers to provide on-scene crisis intervention and referral.
Program start year:
2005 or earlier
Total number of officers in program:
5

Baltimore County Mobile Crisis Response Team

Contact:

Name:
Stephen Gossage
Title:
Unit Commander
Organization:
Baltimore County Police Department
Address:
700 East Joppa Road
Towson, MD
Email:
sgossage@co.ba.md.us
Phone:
410-931-2165

Agency Information

Name of coordinating law enforcement agency:
Baltimore County Police Department
Type of government that operates law enforcement agency:
Municipal
Approximate number of officers in agency:
1800

Specialized Response Description

Program start year:
2005 or earlier
Primary specialized response:
Mental health professionals partner with law enforcement officers to provide on-scene crisis intervention and referral.
Secondary specialized response:
There is only one specialized response program in the jurisdiction.
Background information:
The crisis response team is part of comprehensive crisis response system with a cooperative partnership between the County's Bureau of Mental Health, the police department, and a mental health provider. Services include a 24-hour hotline, 2 urgent care clinics, CISM, teams of clinicians to provide in-home treatment and a mobile crisis response team (MCT). The MCT is a specialized team consisting of a police officer and a mental health clinician who respond to hotline and 911 police calls for service involving behavioral emergencies.
Total number of officers in program:
5
Number of people with mental illness served:
More than 500
Catchment area:
Part of the jurisdiction
Funding source(s):
  • Police Department
  • Local Mental Health Department
  • State Mental Health Authority
  • Federal grant funds
  • Staff supported by funding:
  • Law Enforcement Officer
  • MH Service Provider (e.g. case manager, social worker)
  • Medical professional (e.g. nurse, doctor)
  • Program Coordinator
  • Program Partners and Personnel

    Existence of planning and oversight committee:
    Yes, currently
    Committee participants:
  • Law enforcement supervisory-level staff
  • Law enforcement leadership
  • Mental health (and/or substance abuse) supervisory-level staff
  • Mental health (and/or substance abuse) leadership
  • Mental health or advocacy agencies that participate in program:
    Affiliated Sante Group, NAMI, Baltimore County Bureau of Mental Health
    Written agreement of roles and procedures:
    Yes
    Recruitment and selection:
    Officers volunteer and some are selected.
    Program coordinator/boundary spanner
    Yes. The program coordinator represents a mental health agency
    Dan DeBold Baltimore County Bureau of Mental Health Towson, Maryland 21212 410-887-2731

    Training on Mental Health Issues

    Types of training on mental health issues:
  • Pre-service training for new recruits at the academy
  • 24 hours
  • Advanced in-service training for select patrol officers
  • 24 hours
  • Number of officers who receive advanced training:
    201-500
    Groups who conducts advanced training:
  • Police officers
  • Mental health professionals (crisis workers)
  • Medical professionals (doctors or nurses)
  • Consumers
  • Advocates
  • Advanced training topics:
    • Recognizing symptoms of mental illness, and clinical issues
    • Co-occurring disorders
    • Psychiatric medications
    • Community resources (mental health services, etc.)
    • De-escalation techniques
    • Less lethal use of force options
    • Suicide prevention
    • The role of families and other supports in mental health treatment and recovery
    Advanced training methods:
  • Presentations (including panels, lectures, and/or PowerPoints)
  • Role plays
  • Virtual reality/computerized simulations of mental illness symptoms
  • Response Procedures

    Standardized dispatch questions:
    Yes
    Dispatch documentation:
  • Document in central computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
  • Incident documentation by responding officer:
    • Record information in a field encounter form, or other form used to document every citizen encounter
    • Record information in an arrest report
    • Record information in log maintained by mental health personnel at the crisis drop-off location or by some other mental health organization
    Use of information on individuals' mental illness stored in police records:
    For officer safety issues.
    Mental health professional available to support police responder:
  • Yes, both on-site and remotely
  • Officers permitted to transport people with mental illness to services when:
  • The person has volunteered to receive mental health treatment
  • The person is being brought to a hospital for emergency evaluation
  • Officers allowed to transport a person without handcuffs:
    Officer has discretion depending on persons age, sex, physical and mental condition, nature of custody, past criminal record and type of security present.
    Access to drop-off locations:
    Yes. It is open 24 hours a day.
    Procedure for streamlined intake and a "no refusal" policy for police referrals?
    Yes
    Location of drop-off center(s):
  • Psychiatric emergency room in general hospital
  • General hospital emergency room
  • Drop-off center accepts people with co-occurring substance abuse disorders:
    No
    Length of time for drop-off and return to patrol:
    More than 45 minutes

    Program Sustainability

    Data collection:
    Yes
    Published evaluation:
    No
    Local media coverage:
    No
    Legislative funding or support:
    No
    About this information:

    A program representative provided this information details through a detailed survey.

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