Anchorage Crisis Intervention Team

Quick Facts:

Description

Law enforcement specialized response to people with mental illness
Name of coordinating law enforcement agency:
Anchorage Police Department
Approximate number of officers in agency:
368
Primary specialized response:
Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
Program start year:
2005 or earlier
Total number of officers in program:
35

Anchorage Crisis Intervention Team

Contact:

Name:
Wendi Shackelford
Title:
Officer
Organization:
Anchorage Police Department
Address:
4501 South Bragaw Street
Anchorage, AK
Email:
wshackelford@ci.anchorage.ak.us
Phone:
907-742-3219

Agency Information

Name of coordinating law enforcement agency:
Anchorage Police Department
Type of government that operates law enforcement agency:
Township
Approximate number of officers in agency:
368

Specialized Response Description

Program start year:
2005 or earlier
Primary specialized response:
Police officers are trained to provide crisis intervention services and to act as liaisons to the mental health system.
Secondary specialized response:
Mental health professionals partner with law enforcement officers to provide on-scene crisis intervention and referral.
Background information:
Our program began when we attended the 40 hour CIT course in Memphis in 2001. Our first CIT academy took place in 2002. We have hosted five CIT academies since.
Total number of officers in program:
35
Number of people with mental illness served:
101-200
Catchment area:
The entire jurisdiction
Funding source(s):
  • State Mental Health Authority
  • Private foundation grant funding
  • Staff supported by funding:
  • Law Enforcement Officer
  • MH Service Provider (e.g. case manager, social worker)
  • Program Coordinator
  • Program Partners and Personnel

    Existence of planning and oversight committee:
    Yes, currently
    Committee participants:
  • Law enforcement line-level staff
  • Mental health (and/or substance abuse) line-level staff
  • Consumers of mental health services
  • Family members of consumers
  • Mental health or advocacy agencies that participate in program:
    Anch Community MH; NAMI
    Written agreement of roles and procedures:
    No
    Recruitment and selection:
    Officers volunteer and all are selected.
    Program coordinator/boundary spanner
    Yes. The program coordinator represents a law enforcement agency
    Same

    Training on Mental Health Issues

    Types of training on mental health issues:
  • NA
  • NA
  • Basic in-service training for select patrol officers
  • 40
  • 40
  • NA
  • 10
  • 10
  • Number of officers who receive advanced training:
    1-50
    Groups who conducts advanced training:
  • Police officers
  • Mental health professionals (crisis workers)
  • Medical professionals (doctors or nurses)
  • Consumers
  • Community members
  • Advocates
  • Family member of a person with mental illness
  • Advanced training topics:
    • Recognizing symptoms of mental illness, and clinical issues
    • Co-occurring disorders
    • Psychiatric medications
    • Community resources (mental health services, etc.)
    • Legal issues concerning individuals with mental illness
    • Legal issues concerning police officer liability
    • De-escalation techniques
    • Less lethal use of force options
    • Suicide prevention
    • The role of families and other supports in mental health treatment and recovery
    Advanced training methods:
  • Presentations (including panels, lectures, and/or PowerPoints)
  • Role plays
  • Videotapes
  • Other information on training:
    We are constantly evaluating, re-creating, and re-vamping our basic and advanced courses.

    Response Procedures

    Standardized dispatch questions:
    Not Sure
    Dispatch documentation:
  • Document in central computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
  • Document in a specialized computer database for only mental health calls
  • Incident documentation by responding officer:
  • Relay information to dispatch who records it in general computer database used for all calls, such as a Computer Aided Dispatch (CAD) system
  • Record information in a field encounter form, or other form used to document every citizen encounter
  • Record information in log maintained by mental health personnel at the crisis drop-off location or by some other mental health organization
  • Use of information on individuals' mental illness stored in police records:
    History of LE contact to assist responding officers in problem solving or establishing rapport.
    Mental health professional available to support police responder:
  • Yes, both on-site and remotely
  • Officers permitted to transport people with mental illness to services when:
    • The person has volunteered to receive mental health treatment
    • The person is being brought to a hospital for emergency evaluation
    • The person is being brought to a crisis center or other health care facility for stabilization or medications management
    Officers allowed to transport a person without handcuffs:
    Officer discretion
    Access to drop-off locations:
    Yes. It is open 24 hours a day.
    Procedure for streamlined intake and a "no refusal" policy for police referrals?
    Yes
    Location of drop-off center(s):
  • Psychiatric emergency room in general hospital
  • Drop-off center accepts people with co-occurring substance abuse disorders:
    Yes
    Length of time for drop-off and return to patrol:
    11-20 minutes

    Program Sustainability

    Data collection:
    No
    Published evaluation:
    No
    Local media coverage:
    Anchorage Daily News
    Legislative funding or support:
    No
    Key to the program's success:
    We are currently working on that area by developing a single page form for officers to complete in the field to capture additional information on CIT-related calls for the purposes of evaluation and funding
    About this information:

    A program representative provided this information details through a detailed survey.

    For more information on the survey, read about our methodology or download a pdf of the full survey.

    If you are a representative of a similar program not yet listed in our database, please register and take the survey to contribute your information.

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